We're here to help.
Unexpected events and challenges can negatively impact your academic performance. Academic distress, housing or food insecurity, medical emergencies, and other situations are often beyond your control and difficult to manage along with coursework.
Emotional Health and Wellness
If you encounter emotional or health issues that disrupt coursework, attendance, or participation, contact your instructors and academic adviser as soon as possible. Penn State Student Affairs Counseling & Psychological Services (CAPS) offers individual counseling, group therapy, crisis intervention, and psychiatric services as well as prevention, outreach, and consultation services.
Emotional Health and Wellness
Disability Accommodations
Penn State Educational Equity Student Disability Resources offers accommodations and services for students with disabilities. Each designative office coordinates disability-related documents, certifies eligibility for services, and develops plans for reasonable accommodations, such as academic adjustments and auxiliary aids.
Student Disability Resources
Snacks and Essentials
IST students in need can access snacks and other essentials inside the E103 Westgate Building cupboard. If you're facing long-term hunger and food insecurities, The Lion's Pantry offers a larger range of food items.
IST Snacks and Essentials CupboardAcademic Concerns
For academic concerns involving IST courses, we strive to proactively assist you in finding resolutions as early as possible. Here are steps you should take to address these concerns.
First, attempt to resolve academic concerns such as attendance, grads, and extensions with your instructor. Review the Penn State Grading Policy for concerns pertaining to a grade. You can also schedule an appointment with your academic adviser or the Graduate Programs team to receive coaching and suggestions for resolution.
If you're unable to resolve your academic concerns with your instructor, submit the IST Academic Concern form. Your responses will directed to the associate dean for undergraduate or graduate education for review. Note that in order to assist you, we may need to contact the course instructor, which may impact your privacy. More information can be found in the Penn State Privacy Policy.
If your final grade is recorded before a resolution is reached, you may submit a request for grade mediation and adjudication via the IST Academic Concern form. More information, including the official Grade Adjudication Petition form, can be found in the Penn State Undergraduate Education website.
