Dr. Carleen Maitland is a professor in the College of Information Sciences and Technology at Penn State University, USA. She researches IT use in organizations providing humanitarian assistance and fostering economic and social development. Her work has been carried out in the U.S., Europe, East Africa, the Middle East, and Latin America, while working with diverse organizations such as the UN Refugee Agency (UNCHR), the UN Office for Coordination of Humanitarian Affairs (UN OCHA), Save the Children, and the U.S. State Department, to name a few.

Outcomes from her work, including over 100 refereed articles, have appeared in outlets such as the Journal of Information Technology, The Information Society, Telecommunications Policy, and Information Systems Frontiers. Carleen’s research has been supported by the U.S. National Science Foundation, the U.S. State Department, the U.S. Department of Commerce, , and UN agencies, among others.

She received a Ph.D. in the Economics of Infrastructure from Delft University of Technology, the Netherlands, in 2001 as well as undergraduate and graduate degrees in engineering from Worcester Polytechnic Institute and Stanford University. Also, from 2010-2012 she served as a Program Manager in the U.S. National Science Foundation, both in the Office of International Science and Engineering and the Office of Cyberinfrastructure.