Steven Haynes | College of Information Sciences and Technology
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Steven Haynes

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Steven Haynes
Title(s):
  • Teaching Professor of Information Sciences and Technology

Contact:
E358 Westgate Building
University Park, PA 16802
(814) 865-7886
Education:
  • Ph.D., Information Systems, The London School of Economics

  • M.S., Information Systems, The London School of Economics

  • B.S., Management Information Systems, University of Massachusetts - Boston

Biography:

Haynes has been with the College of IST since 2000. He helped design much of IST’s Application Design and Development undergraduate option and his teaching focuses in this area. He has also taught courses in human-computer interaction, digital entrepreneurship, the IST capstone writing course, and design as a research methodology (graduate). He recently received the George McMurtry Excellence in Teaching and Learning Award in IST. He works extensively with both undergraduate and graduate students on the design and development of useful and usable software applications.

Prior to academia, Haynes worked at a number of technology companies in the United States and Europe including Apple Computer, Adobe Systems, and a number of software startups. In industry he worked as an application software developer, system architect, software development project manager, and application development group manager.

Research Interests:

Haynes' research interests include the design and evaluation of information technologies; design as a research method; design rationale; technology in healthcare; scenario-based methods; and human-centered design. His research has been supported by the National Science Foundation, the Office of Naval Research, the United States Marine Corps, the Defense Threat Reduction Agency, the Federal Bureau of Investigation, as well as other government agencies, and organizations in private and public industry.

His work has been published in leading journals and conference proceedings including: ACM Transactions on Computer-Human Interaction, International Journal of Human-Computer Studies, Computer-Supported Cooperative Work, Journal of the American Society for Information Science and Technology, AI Magazine, Conference on Human Factors in Computing Systems, IEEE International Conference on Healthcare Informatics, International Conference on Information Systems, among others.

Publications:

Haynes, S. R., & Mudgett, D. R. (2016). “A design studio course in application development: Lessons learned.” In Frontiers in Education Conference (FIE), 2016 IEEE (pp. 1-8).

Mudgett, D. R., & Haynes, S. R. (2016). “Teaching programming as application development from the ground up.” In Frontiers in Education Conference (FIE), 2016 IEEE (pp. 1-9). IEEE.

Haynes, S. R., Barbone, M. G., & Jermusyk, M. J. (2015). “Information Technology Challenges for Mobile Integrated Healthcare.” Proceedings of 2015 International Conference on Healthcare Informatics (ICHI), Workshop on Smart and Connected Health, IEEE.

Haynes, S. R., & Jermusyk, M. J. (2015). “Summit: A Method and Software Application for Analyzing Healthcare Technology Investments.” Proceedings of 2015 International Conference on Healthcare Informatics (ICHI), Workshop on Smart and Connected Health, IEEE.

Haynes, S. R., Jermusyk, M., & Ritter, F. E. (2014). “Utility-theoretic Training for Mass Casualty Incidents.” Proceedings of the 11th International ISCRAM Conference – University Park, Pennsylvania, USA, May 2014.

Haynes, S. R., Winkler, T. E., & Ritter, F.E.. (2013). “Modeling Meaningful Use as Utility in Emergency Medical Services.” 2013 IEEE Int’l Conference on Healthcare Informatics (ICHI). 455-460.

Haynes, S. R., Mudgett, D. R., & Carroll, J. M. (2013). “Design and Evaluation for Safe Improvisation in EMS Technologies.” ACM CHI Workshop on Evaluation Methods for Creativity Support Environments. ACM Conference on Human Factors in Computing Systems (CHI).

Haynes, S. R. (2013). “Design Rationale as Seed Bank: Knowledge Waste and Second-order Sustainability.” ACM CHI Workshop POST_SUSTAINABILITY: A CHI Sustainability Community Workshop. ACM Conference on Human Factors in Computing Systems (CHI).

Cohen, M. A., Ritter, F. E., & Haynes, S. R. (2012). “Dimensions of Concern: A Method to Use Cognitive Dimensions to Evaluate Interfaces.” ACM Transactions on Computer-Human Interaction, 19, 2.

Carroll, J.M. & Haynes, S.R. (2011). “Scenario-based Design.” In The handbook of human-machine interaction: a human-centered design approach. Boy, G. A. (Ed.), CRC Press.

Haynes, S. R. and Carroll, J. M. (2010). “The range and role of theory in information systems design research: From concepts to construction.” In Proceedings of the International Conference on Information Systems (ICIS), Association for Information Systems. Paper 136.

Haynes, S.R. (2010) “Modeling Interaction Utility for Design and Evaluation.” Workshop on Interactive Systems in Healthcare, American Medical Informatics Association, Washington, DC, October 22, 2011.

Haynes, S. R., Cohen, M. A., and Ritter, F. E. (2009). “Designs for Explaining Intelligent Agents.” International Journal of Human Computer Studies, 67(1), 90-110.

Haynes, S. R., Purao, S., and Skattebo, A L. (2009). “Scenario-Based Methods for Evaluating Collaborative Systems.” Computer Supported Cooperative Work, 18, 4, 331-356.

Haynes, S.R., Carroll, J.M., Kannampallil, T.G., Xiao, L., and Bach. P.M., (2009). “Design research as explanation: perceptions in the field.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '09). ACM, New York, NY, USA, 1121-1130.

Haynes, S. R., (2009) “It’s What It’s In: Evaluating the Usability of Large-scale Integrated Systems.” in CHI '09 Extended Abstracts on Human Factors in Computing Systems (CHI EA '09). ACM, New York, NY, USA, 3051-3060.

Haynes, S. R., Spence, L. and Lenze, L. (2009) “Scenario-based assessment of learning experiences.” In Proceedings of the 39th IEEE international conference on Frontiers in education (FIE'09). IEEE Press, Piscataway, NJ, USA, 870-876.

Haynes, S. R., Bach, P. M., & Carroll, J. M. (2008). “Scientific Design Rationale.” Artificial Intelligence for Engineering Design, Analysis and Manufacturing, 22, 359-373.

Haynes, S. R. & Carroll, J. M. (2008). “Theoretical Design Science in Human-Computer Interaction: A Practical Concern?” Artifact, 1(3): 159-171.

Schafer, W. A., Carroll, J. M., Haynes, S. R., & Abrams, S. (2008). “Emergency management planning as collaborative community work.” Journal of Homeland Security and Emergency Management, 5(1).

Carroll, J. M., Haynes, S. R., Ritter, F. E., Rosson, M. B., & Zhang, X. L. (2008). “The d-school in the i-school: HCI and Design Research.” iConference 2008, Los Angelas, CA.

Haynes, S.R., Singel, J.M., and Kannampallil. T.G. (2008) “An Information Systems Design Theory for Supporting WMD Knowledge Reachback.” In Proceedings of the 1st European Conference on Intelligence and Security Informatics (EuroISI '08), Springer-Verlag, Berlin, Heidelberg, 248-259.

Haynes, S.R., Kannampallil, T.G., Cohen, M.A., Soares, A. and Ritter, F.E. (2008) “Rampart: A Service and Agent-Based Architecture for Anti-Terrorism Planning and Resource Allocation.” In Proceedings of the 1st European Conference on Intelligence and Security Informatics (EuroISI '08), Springer-Verlag, Berlin, Heidelberg, 260-270.

Haynes, S. R., & Singel, J. A. (2007). “Knowledge Reachback for WMD Events.” In Intelligence and Security Informatics, 2007 IEEE (pp. 274-281).

Kannampallil, T. & Haynes, S.R. (2007). “Using Event Based Markov Model Simulation to Analyze Interactive Human Behavior.” In Proceedings of the Americas Conference on Information Systems (AMCIS). 142

Haynes, S.R., Schafer, W.A., and Carroll, J.M. (2007) “Leveraging and Limiting Practical Drift in Emergency Response Planning.” In Proceedings of the 40th Annual Hawaii International Conference on System Sciences (HICSS '07). IEEE Computer Society, Washington, DC, USA

Peters, M.R., Haynes, S.R. Saab, D.J., Mentis, H. and Durrant, A. (2007) “Exploring design as a research activity.” In CHI '07 Extended Abstracts on Human Factors in Computing Systems (CHI EA '07). ACM, New York, NY, USA, 2861-2864.

Cohen, M. A., Ritter, F. E., & Haynes, S. R. (2007). “Using reflective learning to master opponent strategy in a competitive environment.” In Proceedings of the 8th International Conference on Cognitive Modeling (pp. 157-162). Taylor & Francis/Psychology Press, Oxford, UK.

Haynes, S. R. (2006). “Three studies of design rationale as explanation.” In Rationale Management in Software Engineering (pp. 53-71). Springer, Berlin, Heidelberg.

Haynes, S. R. (2006). “Design Knowledge as a Learning Resource.” Conference on Design Science Research in Information Systems and Technology, Claremont, CA.

Carroll, J. M., Rosson, M. B., & Haynes, S. R. (2006). “Educating next- generation IT researchers in the science of design.” System Design Frontiers, 3(9): 13-23.

Haynes, S.R., Skattebo, A.L., Singel, J.A., Cohen, M.A. & Himelright, J.L., (2006). “Collaborative Architecture Design and Evaluation.” In ACM Conference on Designing Interactive Systems (DIS), (University Park, PA, USA,), 219-228.

Haynes, S. R., Kannampallil, T. G., Larson, L. L., & Garg, N. (2005). Optimizing anti‐terrorism resource allocation.” Journal of the Association for Information Science and Technology, 56(3), 299-309.

Cohen, M. A., Ritter, F. E., & Haynes, S. R. (2005). “Herbal: A high-level language and development environment for developing cognitive models in Soar.” In Proceedings of the 14th Conference on Behavior Representation in Modeling and Simulation (Vol. 1334140).

Haynes, S.R., Carroll, J.M. and Rosson, M.B. (2005). “Integrating User-Centered Design Knowledge with Scenarios.” In Seffah, A., Gulliksen, J. and Desmarais, M. eds. Human-Centered Software Engineering - Integrating Usability in the Software Development Lifecycle, Springer, 271-288.

Morgan, G. P., Haynes, S. R., Ritter, F. E., & Cohen, M. A. (2005). “Increasing efficiency of the development of user models.” In Systems and Information Engineering Design Symposium, (pp. 82-89). IEEE.

Haynes, S. R., Purao, S., and Skattebo, A L. (2004), “Situating Evaluation in Scenarios of Use.” Proceedings of the 2004 ACM conference on Computer supported cooperative work (CSCW).  Chicago, IL, 92 – 101.

Tor, Kevin, Steven R. Haynes, Frank E. Ritter, and Mark A. Cohen. (2004). "Categorical Data Displays Generated from Three Cognitive Architectures Illustrate Their Behavior." In ICCM, pp. 302-307.

Tor, K., Ritter, F. E., Haynes, S. R., & Cohen, M. A. (2004). “CaDaDis: A tool for displaying the behavior of cognitive models and agents.” In Proc. Conf. on Behavior Representation in Modeling and Simulation (pp. 192-200).

Haynes, S. R., & Kannampallil, T. G. (2004). “Learning, Performance, and Analysis Support for Complex Software Applications.” Proc. of the 3rd Ann. Workshop on HCI Research in MIS, 30-34.

Haynes, S. R., Councill, I. G., & Ritter, F. E. (2004). “Responsibility-driven explanation engineering for cognitive models.” In AAAI Workshop on intelligent agent architectures: Combining the strengths of software engineering and cognitive systems (pp. 46-52).

Councill, I. G., Haynes, S. R., & Ritter, F. E. (2003). “Explaining Soar: Analysis of existing tools and user information requirements.” In Proceedings of the Fifth International Conference on Cognitive Modeling (Vol. 63468).

Haynes, S. R. (2003). “Institutional Metrics for the United States Marine Corps”. In System Sciences, 2003. Proceedings of the 36th Annual Hawaii International Conference on (pp. 10-pp). IEEE.

Haynes, S. R. (2002). “Software engineering education with design rationale.” In Frontiers in Education, 2002. FIE 2002. 32nd Annual (Vol. 3, p. S1G). IEEE.

Sawyer, S., Haynes, S., Truex, D., & Ngwenyama, O. (2001). “What Do We Mean by Information Technology? Perspectives on Studying Computing.” In Realigning Research and Practice in Information Systems Development (pp. 461-465). Springer, Boston, MA.

Haynes, S. R. (2000). "Explanations of Information Systems: Can Philosophy Help?" In Proceedings of the European Conference on Information Systems (ECIS), Vienna, 44.

Research Keywords:

  • Application Development
  • Human-Centered Design
  • Human-Computer Interaction
  • Innovation & Entrepreneurship