Dr. Santoro was the recipient of the EDUCOM Joe Wyatt Challenge Award in 1991 for innovative use of computers in the university curriculum. He also earned the Catherine Ofeish Orner Award at the University of Pittsburgh in 1983 for excellence in information science research. He is the past chairperson of the Human Information Technologies interest group of the Eastern Communication Association. He is an associate editor for Critical Studies in Mass Communication and a contributing editor for IPCT: Interpersonal Computing and Technology, an on-line journal. In addition, he has developed numerous publications and conference presentations dealing with computer-mediated communications and instructional applications of client/server technology.