Rosalie Ocker | College of Information Sciences and Technology
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Rosalie Ocker

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Rosalie Ocker
Title(s):
  • Associate Teaching Professor of Information Sciences and Technology

  • Director, Center for Enterprise Architecture

Contact:
E391 Westgate Building
University Park, PA 16802
(814) 863-8851
Education:
  • Ph.D. in Computer and Information Science, Rutgers University Graduate School of Management

  • M.B.A., Lehigh University

  • A.B.in Economics, Albright College

Biography:

Dr. Ocker is an associate teaching professor in the College of Information Systems and Technology at the Pennsylvania State University, University Park. Dr. Ocker is the Director of the Center for Enterprise Architecture. Prior to academia, Ocker was a consultant at Arthur Anderson (now Accenture) where she worked in the financial services sector, developing financial trading systems for firms on Wall Street. Ocker also worked at Morgan Stanley as an internal consultant.

Research Interests:

Ocker’s current research focuses on Enterprise Architecture.  Ocker has studied both technical and socio-emotional enhancers of and inhibitors to the effectiveness of distributed teams. She has also studied global teams, where her  research centers on the impacts of geographic, temporal, and cultural distance. Supported by research grants from the National Science Foundation (NSF), Ocker studied the impact of training modules designed to reduce the deleterious effects of distance on partially-distributed teams. Ocker’s teaching interests include enterprise architecture, agility, research methods, analysis and design, software requirements determination, and organizational process modeling. She was the recipient of the George McMurtry Excellence in Teaching and Learning Award for 2007-2008.

Publications:

Among Ocker's numerous publications are the following selections:

Refereed Journal Articles

Ocker, R. J., Huang, H., Benbunan-Fich, R., Hiltz, S.R. (2011). “Leadership Dynamics in Partially Distributed Teams: An Exploratory Study of the Effects of Configuration and Distance.” Group Decision and Negotiation.

Ocker, R. J. and Fjermestad, J. (2008). “Performance Differences in Virtual Design Teams: Why some teams do better than others.” DATABASE for Advances in Information Systems, 39, 1, 51-67.

Ocker, R. J. (2007). “A Balancing Act: The Interplay of Status Effects on Dominance in Virtual Teams,” IEEE Transactions on Professional Communication, 50, 3, 204-218.

Fjermestad, J. and Ocker, R.J. (2007). “Communication and Leadership Differences in Virtual Design Teams: Why some teams do better than others.” Journal of the Brazilian Computer Society, 3, 13, 37-50.

Ocker, R. J. (2005). “Influences on Creativity in Asynchronous Virtual Teams: A Qualitative Analysis of Experimental Teams,” IEEE Transactions on Professional Communication, 48, 1, 22-39.

Ocker, R.J. and Morand, D. A. (Fall 2002). “Exploring the Mediating Effect of Group Development on Satisfaction in a Virtual and Mixed-Mode Environment,” e-Service Journal, 1, 3, 25-42.

Ocker, R. and Yaverbaum, G.J. (Spring 2002). “Collaborative Learning Environments: Exploring Student Attitudes and Satisfaction in Face-to-Face and Asynchronous Computer Conferencing Settings,” Journal of Interactive Learning Research, 12(4), 427-448.

Ocker, R. J. & Yaverbaum, G. J. (1999). "Asynchronous Computer-mediated Communication versus Face-to-face Collaboration: Results on Student Learning, Quality and Satisfaction," Group Decision and Negotiation, 8, 5, 1999, 427-440.

Ocker, R.J., Fjermestad, J., Hiltz, S.R., Johnson, K. (1998). "Effects of four modes of group communication on the outcomes of software requirements determination," Journal of Management Information Systems, 15, 1, 99-118.

Ocker, R.J., Hiltz, S.R., Turoff M., and Fjermestad, J. (1995-96). "The effects of distributed group support and process structuring on software requirements development teams," Journal of Management Information Systems, 12, 3, 127-154.

Refereed Conference Proceedings

Ocker, R.J., Kracaw, D., Hiltz, S. R., Rosson, M.R. (2009). Enhancing learning experiences in Partially Distributed Teams: Training students to work effectively across distance. Proceedings, Forty-Seocnd Hawaii International Conference on System Sciences (HICSS-42; IEEE Computer Society, CD ROM), Hawaii, January.

Peters, M., Ocker, R., and Rosson, M.B. (2008). Collaboration in a Distributed World: Technological Support for Partially Distributed Teams. The 8th IEEE International Conference on Advanced Learning Technologies, Santander, Cantabria, Spain, July 1- 5.

Plotnick, L., Ocker, R.J., Hiltz, S. R., Rosson, M.R. (2008). Leadership Roles and Communication Issues in Partially Distributed Emergency Response Software Development Teams: A Pilot Study. Proceedings, Forty-First Hawaii International Conference on System Sciences (HICSS-41; IEEE Computer Society, CD ROM), Hawaii, January. Awarded “Best Paper” in Collaborative Systems Track; paper invited for special issue of Journal of Management Information Systems.

Plotnick, L., Hiltz, S.R., Ocker, R. and Rosson, M.B. (2008).Leadership in Partially Distributed Emergency Response Software Development Teams. International Conference on Information Systems for Crisis Relief and Management (ISCRAM), 2008, George Washington University, Washington, D.C.

Plotnick, L., Ocker, R.J., Hiltz, S. R., Rosson, M.R. (2008). Leadership and Trust in Partially Distributed Software Development Teams. 2008 Americas Conference on Information Systems, Toronto, Aug. 14-17.

Ocker, R., Huang, H., Trauth, E., Purao, S. (2007). The tension between expectations of availability and the reality of unavailability in hybrid teams: A reflection by a hybrid team of academic practitioners, The International Federation for Information Processing (IFIP) Working Group 8.2 on Information Systems and Organizations and 9.5 on Virtuality and Society, July.

Huang, H. and Ocker, R. (2006). Preliminary Insights into the In-Group/Out-Group Effect in Partially Distributed Teams: An Analysis of Participant Reflections, SIGMIS CPR Conference, Pomona, CA, April 13-15.

Benbunan-Fich, R., Hiltz, S.R., Ocker, R. (2006). Leadership and Virtual Distance in Virtual Teams: A Research Review and Agenda, Proceedings for Group Decision and Negotiation, University of Karlsruhe, Germany, June 25–28, 2006. CD Rom available at http://www.uvka.de/univerlag/volltexte/2006/135

Research Keywords:

  • Enterprise Architecture
  • Agility
  • Global teams / Teams
  • Technology Mediated Communication