Carleen Maitland

Carleen Maitland received her doctorate from Delft University of Technology in 2001 where her research focused on the role of institutions in creating the potential for electronic commerce in developing countries. Her current research is generally concerned with inter-organizational relations and market structures in the provision of advanced Internet services, both fixed and mobile.

Research and Teaching

Carleen Maitland's research and teaching interests include institutional sources of trust for electronic commerce, issues related to the diffusion of electronic commerce in developing countries, regulation of the market for Internet services provision, and the cultural influences on Internet applications for developing countries.

Publications:

U. Wehn de Montalvo, E.A.M. van de Kar, C.F. Maitland (2005) Resource based interdependencies in value networks for mobile e-services International Journal of e-Business Research, 1(3), 1-20.

C. F. Maitland, E. A. van de Kar, U. Wehn de Montalvo & H. Bouwman (2005) Mobile information and entertainment services: Business models and service networks International Journal of Management and Decision Making, 6(1), 47-64.

Carleen F. Maitland (2004) Mobile commerce technologies and services: A SME user’s perspective. In: B. Preissl, H. Bouwman & C. Steinfield (eds). Elife after the Dot Com Bust. Berlin; Springer Verlag, p. 159-176.

H. De Vlaam and C.F. Maitland (2003) Competitive Mobile Access in Europe: Comparing Market and Policy Perspectives Communications & Strategies, No. 50, 2nd quarter 2003, 69-96.

R. Westerveld and C. F. Maitland (2002) Technical and policy advances in rural telecommunications Southern African Journal of Information and Communication , 3(1).

C. F. Maitland, J. M. Bauer, J. R. Westerveld (2002) The European Market for Mobile Data: Evolving Value Chains and Industry Structure Telecommunications Policy, 26 (9/10), 485-504.

Johannes M. Bauer, Michel Berne & Carleen Maitland (2002) Internet Access in the European Union and the United States Telematics and Informatics, 19(2), p. 117-137.

Bert M. Sadowski, Carleen Maitland, & Jochem van Dongen (2002) Strategic Use of the Internet by Small-and-Medium- Sized Firms: An Exploratory Study Information Economics and Policy, (14) 1, p. 75-93.

Rudi Westerveld and Carleen F. Maitland (2002) Technical Aspects of Rural Telecom in Mansell, Samarajiva & Mahan (Eds.) Networking Knowledge for Information Societies: Institutions & Intervention. Delft, The Netherlands: Delft University Press, pp. 115-117.

Maitland, Carleen and Johannes Bauer (2001) National Level Culture and Global Diffusion:The Case of the Internet in Charles Ess (Ed.) Culture, Technology, Communication: Towards an Intercultural Global Village. Albany, NY: State University of New York Press, pp. 87-128.

Carleen Maitland (1999) Global diffusion of interactive networks: The impact of culture AI & Society, Vol. 13, p. 341-35

Stephen D. McDowell and Carleen Maitland (1998) The V-Chip in Canada and the United States: Themes and Variations in Design and Deployment Journal of Broadcasting and Electronic Media, Washington; Fall 1998; Vol. 42, Iss. 4; pg. 401, 22 pgs.

McDowell, Stephen D. and Maitland, Carleen (1998) Developing Television Ratings in Canada and the United States: The Perils and Promises of Self-Regulation in Monroe E. Price (Ed.) The V-Chip Debate: Content Filtering From Television to the Internet Lawrence Erlbaum Associates, Inc., N.J., pp. 23-46.

Conference presentations:

Hoplight Tapia, A., Stone, M. and Maitland, C. F. Public-private partnerships and the role of state legislation in wireless municipal networks 33rd Telecommunication Policy Research Conference (TPRC) Virginia, USA, September 23-25, 2005.

C. F. Maitland and A. Tapia Competition in the U.S. cellular industry: The role of and prospects for small carriers 33rd Telecommunication Policy Research Conference (TPRC) Virginia, USA, September 23-25, 2005.

A. van Gorp, C. F. Maitland and B. Cameron (2005) Scaling the wall: Factors influencing the conditions for market entry in the mobile data market in Sorensen, C. et al. (Eds) Designing ubiquitous information environments: Socio-technical issues and challenges. IFIP TC 8 WG 8.2 International working conference, August 1-3, 2005, Cleveland, Ohio, U.S.A., p. 277-292.

C. F. Maitland Self-regulation in the mobile internet industry: The case of location information privacy 50th Annual conference of the International Communications Association, May 25-27th, 2005, New York, N.Y.

U. Wehn de Montalvo, E.A.M. van de Kar and C.F. Maitland Resource-based interdependencies in value networks for mobile Internet services Sixth International Conference on Electronic Commerce, Delft, The Netherlands, 25-27 October 2004.

J.M. Bauer, Y.-C. Lin, C.F. Maitland and A. Tarnacha Mobile Communications Policy and the Transition to Next Generation Wireless 32nd Telecommunication Policy Research Conference (TPRC) Virginia, USA, October 1-4, 2004.

A. van Gorp, C.F. Maitland and H. Hanekop The broadband Internet access market: Market and firm specific forces influencing the participation of ISPs The 15th Biennial International Telecommunications Society Conference, Berlin, Germany, Sept. 4-7, 2004.

.R. Westerveld, C.F. Maitland and E.A.M. van de Kar UMTS Testbed TU Delft "From imagination to reality." Proceeding of the World Wireless Congress 2004, San Francisco, CA, May 25-28, 2004, Delson Group Inc. 2004.

E.A.M. van de Kar, C.F. Maitland, U. Wehn de Montalvo & H. Bouwman Design guidelines for mobile information and entertainment services: Based on the Radio538 ringtunes i-mode service case study. The Fifth International Conference on Electronic Commerce, Pittsburgh, PA Sep 30-Oct 3, 2003.

C.F. Maitland, E.A.M. van de Kar, U. Wehn de Montalvo and H. Bouwman Mobile information and entertainment services: Business models and service networks. The Second International Conference on Mobile Business, m-Business2003, Vienna, Austria, June 23-24, 2003.

C.F. Maitland, E.A.M. van de Kar, and U. Wehn de Montalvo Network formation for provision of mobile information and entertainment services. 16th Bled Electronic Commerce Conference, Bled, Slovenia, June 9-11, 2003.

Carleen F. Maitland and Heleen de Vlaam The implications of European Union policies for mobile Internet sevices in Europe. 53rd Annual Conference of the International Communication Association, San Diego, CA, May 23-27, 2003.

Heleen de Vlaam and Carleen F. Maitland The increasing importance of access in European mobile telecommunications EuroCPR Conference, 23-25 March, 2003, Barcelona.

Heleen de Vlaam & Carleen F. Maitland The Increasing Importance of Access in 3rd Generation Mobile Markets 13th ITS European Regional Conference, Sept. 8-10, 2002 Madrid, Spain.

Johannes M. Bauer, Rudi Westerveld & Carleen F. Maitland Advanced Wireless Communication Infrastructure: Technical, Economic and Regulatory Conditions of UMTS Network Deployment 12th ITS European Regional Conference, Sept. 2-3, 2001 Dublin Ireland

Carleen F. Maitland Exploring the Digital Divide: Institutional Foundations for Electronic Commerce B. O'Keefe (eds.); Fourteenth Bled Electronic Commerce Conference CD, (Bled Slovenia, June 25th 2001).

Johannes M. Bauer, Michel Berne, & Carleen Maitland Internet Access in the European Union and the United States paper presented at “Regulating the Internet: EU and US Perspectives" University of Washington, Seattle, April 27-April 29, 2000.