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E-Mail & Phone Etiquette
- EmailReplies.com: Effective e-mail replies, why email etiquette is necessary, e-mail etiquette rules, and how to enforce these rules by creating a company e-mail policy.
- WritersWrite.com: Discussion of unspoken conventions when composing e-mail messages.
- About.com: Why email etiquette is important, proper manners and tone, tips to be concise and professional, and tips on spelling, grammar, and attachments.
- E-Mail Etiquette: Pointers to help communicate more effectively through e-mail.
- Business E-Mail Messages and Professionalism: Top 12 e-mail mistakes.
TELEPHONE ETIQUETTE
- Telephone Etiquette: Learn proper telephone etiquette.
- Phone Etiquette: Helpful hints, phone techniques, and how to create a good first impression.
- Telephone Manners: Telephone conversations are expected to and should follow certain rules of etiquette.
- Top Six Rules for Using Cell Phones at Work: Gives the six most important things to remember to when using a cell phone at work.
- Business Telephone Etiquette for Success: Use telephone etiquette to create and enhance business relationships.
