E-Mail & Phone Etiquette

E-MAIL ETIQUETTE

  • EmailReplies.com: Effective e-mail replies, why email etiquette is necessary, e-mail etiquette rules, and how to enforce these rules by creating a company e-mail policy.
  • WritersWrite.com: Discussion of unspoken conventions when composing e-mail messages.
  • About.com: Why email etiquette is important, proper manners and tone, tips to be concise and professional, and tips on spelling, grammar, and attachments.
  • E-Mail Etiquette: Pointers to help communicate more effectively through e-mail.


TELEPHONE ETIQUETTE

  • Phone Etiquette: Helpful hints, phone techniques, and how to create a good first impression.
  • Telephone Manners: Telephone conversations are expected to and should follow certain rules of etiquette.